CASE STUDY

Preferred Training Networks provides facilitation, training and coaching services to improve the leadership capability of it's global client base.

Outcome

PTN wanted to strengthen 

their own targeted leadership development content with a Behavioural Demonstrations series. They engaged ActReal to help them better serve their clients' online, & remote learning needs.

Here's just one of the scenarios   we developed for the project.

Dealing with Difficult People

Among other areas we covered, this topic was selected for its critical role in front line leadership development, and mass marketability.
These scenes needed to slightly more entertaining than others we have done because it was important to keep the learner engaged.  

Next, it is critical to show both effective and ineffective versions of the following conversation.

Ineffective Conversation

Effective Conversation

Demonstrating ineffective conversations allows a learner to reflect on their 

own ineffective behaviours and

their causes. A facilitator may

want to use the videos to

prompt impactful

discussion as was

the case here. 

Reflection

Ownership

Demonstrating effective conversations places the learning content into a

real world, conversational context.

This allows the learner to envisage themselves

implementing the

featured model

in their own way.

See more of our

Video Series Projects